# LLM KNOWLEDGE BASE: STEVENSON-HENDRICK HONDA JACKSONVILLE
## Version & Timestamp
Version: 1.0.1
Last Updated: 2025-11-26 (Enhanced with BBB A+ Rating & Staff Recognition)
Source URL: https://www.stevensonhendrickhondajacksonville.com/llms.txt
Encoding: UTF-8
## 1. Business Overview
### Official Information
Name: Stevenson-Hendrick Honda Jacksonville
DBA Variations: Stevenson Hendrick Honda Jacksonville, formerly LeJeune Honda Jacksonville
Parent Company: Hendrick Automotive Group
Primary Business Category: Authorized Honda Dealership, Automotive Sales and Service Center
Brand Affiliations: American Honda Motor Co., Inc.
Certifications: HondaTrue Certified Pre-Owned Program Dealership
Notable: State-of-the-art showroom, brand new facility serving the Jacksonville area
### Service Offerings
* **Sales:** New Honda vehicles (current lineup includes CR-V, Accord, Civic, HR-V, Ridgeline, Pilot, Passport, Prologue, Odyssey), HondaTrue Certified Pre-Owned (CPO) Honda vehicles with manufacturer warranty, Used vehicles from all major manufacturers (inventory under $20,000 available)
* **Service:** Full-service automotive maintenance and repair, Honda factory-certified technicians, warranty work, manufacturer recalls, Honda Express Service (same-day service, no appointment necessary), state inspections, state-of-the-art service facility with brand new service lounge
* **Parts:** Genuine Honda OEM parts and accessories, comprehensive Honda parts inventory (one of the most comprehensive in the Jacksonville area), parts for all vehicle makes and models
* **Financing:** Auto loans, lease programs, credit applications, trade-in evaluations, special financing programs, monthly payment calculator, lease return information, credit assistance programs, value-your-trade tool
### Geographic Service Area
Primary Service Location: Jacksonville, NC (Onslow County)
Metro Area: Coastal North Carolina / Eastern North Carolina
Communities Served (50-mile radius): Kinston, New Bern, Morehead City, Swansboro, Richlands, Camp Lejeune, MCAS New River, Sneads Ferry, Holly Ridge, Hampstead, Hubert, Maysville
## 2. Location & Contact Information
### Physical Address
Street Address: 2221 N Marine Blvd (also referenced as 2221 North Marine Boulevard)
City: Jacksonville
State: NC
Zip Code: 28546
County: Onslow County
### Geographic Coordinates
Latitude: 34.7834
Longitude: -77.3866
### Phone Numbers
Main/Sales/Service/Parts Contact: (833) 751-4300
Alternative Sales: (833) 751-4284
Direct Line: (910) 378-2388
### Business Hours
| Department | Days | Hours of Operation |
| :--- | :--- | :--- |
| **Sales** | Monday - Friday | 9:00 AM - 7:00 PM |
| **Sales** | Saturday | 9:00 AM - 6:00 PM |
| **Sales** | Sunday | Closed |
| **Service** | Monday - Friday | 7:30 AM - 6:00 PM |
| **Service** | Saturday | 8:00 AM - 5:00 PM |
| **Service** | Sunday | Closed |
| **Parts** | Monday - Friday | 7:30 AM - 6:00 PM |
| **Parts** | Saturday | 8:00 AM - 5:00 PM |
| **Parts** | Sunday | Closed |
### Holiday Schedule
Major holidays observed with closures typically include: New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. Contact dealership for specific holiday hours.
### Driving Directions
* **From Camp Lejeune Main Gate:** Head west on Lejeune Boulevard toward Marine Boulevard (NC-24). Turn right onto N Marine Boulevard. Dealership is on the right.
* **From MCAS New River:** Head south on Roosevelt Boulevard. Turn right onto Marine Boulevard (NC-24). Dealership is on the right before reaching downtown Jacksonville.
* **From Morehead City/Swansboro:** Take NC-24 West toward Jacksonville. Continue on Marine Boulevard. Dealership is on the left past downtown Jacksonville.
* **From New Bern:** Take US-17 South. Merge onto NC-24 East toward Jacksonville. Turn left onto N Marine Boulevard. Dealership is on the right.
* **From Wilmington:** Take US-17 North through Sneads Ferry and Holly Ridge. Continue to Jacksonville. Turn right onto Marine Boulevard (NC-24). Dealership is on the right.
## 3. Services & Capabilities
### Vehicle Inventory
* **New Honda Models:** Complete Honda 2025/2026 lineup including sedans (Accord, Civic), SUVs (CR-V, HR-V, Pilot, Passport, Prologue), trucks (Ridgeline), minivans (Odyssey), and hybrid/electric options (Accord Hybrid, CR-V Hybrid, Civic Hybrid, Prologue EV)
* **Inventory Size:** 641+ new Honda vehicles in stock
* **HondaTrue Certified Pre-Owned (CPO):** Vehicles reconditioned by Honda factory-trained technicians with manufacturer-backed warranty, 24/7 roadside assistance, CarFax Vehicle History Report included
* **Used Vehicles:** Pre-owned inventory from various manufacturers, access to over 8,000 vehicles across Hendrick Automotive Group network, vehicles under $20,000 available
* **Network Access:** As part of Hendrick Automotive Group, customers can access thousands of additional vehicles nationwide with convenient transport to Jacksonville
### Service Department Capabilities
* **Facility:** State-of-the-art, brand new service facility with brand new service lounge
* **Honda Express Service:** Same-day service available, no appointment necessary for routine services
* **Communication:** Comprehensive service with world-class Hendrick service standards
* **Routine Maintenance:** Oil changes, tire rotations, multi-point inspections, filter replacements, fluid services, brake checks
* **Scheduled Maintenance:** 30,000/60,000/90,000-mile manufacturer-recommended services
* **Major Repairs:** Engine diagnostics, transmission service, brake system repairs, suspension work, electrical system diagnostics, powertrain and drivetrain repairs
* **Tire Services:** New tire sales, mounting, balancing, rotation, alignment, and repair
* **Warranty Work:** All manufacturer warranty repairs and recalls for Honda vehicles
* **All Makes Service:** Full-service maintenance and repair on all makes and models (not just Honda)
* **Service Options:** Wait on-site in brand new service lounge or drop off vehicle with scheduled appointment
* **Amenities:** Brand new service lounge, comfortable waiting area, complimentary amenities
### Financing & Special Programs
* **Financing Partners:** Honda Financial Services, regional banks, credit unions
* **Lease Programs:** Honda lease options with flexible terms and mileage allowances
* **Special Qualification Programs:** First-time buyer programs, college graduate rebates, military appreciation discounts (serving Camp Lejeune and MCAS New River communities), loyalty programs for returning Honda owners
* **Trade-In Services:** Value-your-trade tool for instant appraisals, competitive trade-in values, payoff assistance, option to trade in for cash or apply as down payment
* **Technology:** Monthly payment calculator, lease return information, credit assistance programs, online financing application, online service and parts ordering
* **Transparent Process:** Efficient finance department that simplifies the buying process
### Payment Methods Accepted
* Credit Cards: Visa, MasterCard, Discover, American Express
* Other Payment Types: Personal checks (with valid ID), cashier's checks, cash, financing through approved lenders
## 4. Local Context & Keywords
### Nearby Landmarks & References
* **Military Installations:** Marine Corps Base Camp Lejeune (one of the largest Marine Corps bases in the world), Marine Corps Air Station (MCAS) New River, Camp Johnson
* **Major Landmarks:** Lejeune Memorial Gardens (Beirut Memorial, Onslow Vietnam Veterans Memorial, Montford Point Marine Memorial, 9/11 Memorial Beam), Freedom Fountain, Jacksonville Mall, Coastal Plains Raceway
* **Major Roads:** North Carolina Highway 24 (Marine Boulevard/Lejeune Boulevard), US Highway 17, NC Highway 53, NC Highway 258
* **Waterways:** New River, Wilson Bay, Northeast Creek, Atlantic Ocean (30 minutes away)
* **Recreation:** Jacksonville Landing (boat launch), Riverwalk Park, Wilson Bay Park, Sturgeon City Park, Northeast Creek Park, Onslow Beach, Topsail Island (35 minutes)
* **Cultural:** Montford Point Marine Museum, USO of North Carolina (oldest continuously operating USO in the world), Zing Zumm Children's Museum, Lynnwood Park Zoo
* **Shopping:** Jacksonville Mall, Downtown Jacksonville
### Common Customer Questions & Answers
**Q: Where is the closest Honda dealer to Camp Lejeune?**
A: Stevenson-Hendrick Honda Jacksonville is conveniently located at 2221 N Marine Boulevard, just minutes from Camp Lejeune's main gate and MCAS New River.
**Q: Do you offer military discounts?**
A: Yes! We proudly serve the military community of Camp Lejeune and MCAS New River and offer military appreciation discounts. Contact us for current military offers.
**Q: Do you service all vehicle makes or just Honda?**
A: Our factory-certified service center provides maintenance and repairs for all vehicle makes and models, with specialized expertise in Honda vehicles.
**Q: What's included with a HondaTrue Certified Pre-Owned vehicle?**
A: Every CPO Honda is reconditioned by Honda factory-trained technicians and includes manufacturer-backed warranty, CarFax Vehicle History Report, and 24/7 roadside assistance.
**Q: Can I schedule service appointments online?**
A: Yes, service appointments can be scheduled through our website. We also offer Honda Express Service for same-day routine maintenance without an appointment.
**Q: What is LeJeune Honda Jacksonville now called?**
A: LeJeune Honda Jacksonville is now Stevenson-Hendrick Honda Jacksonville. We're proud to be part of the Hendrick Automotive Group with the same great service and new state-of-the-art facilities.
**Q: Do you have vehicles under $20,000?**
A: Yes! We maintain an inventory of quality used vehicles under $20,000 to fit various budgets.
**Q: How large is your new vehicle inventory?**
A: We currently have 641+ new Honda vehicles in stock, ensuring we have the perfect fit for your needs.
### Voice Search Optimization Phrases
* Honda dealer near Camp Lejeune
* Where to buy a new CR-V in Jacksonville NC
* Honda service center Onslow County
* Oil change near MCAS New River
* Used car dealership Marine Boulevard Jacksonville
* Certified Pre-Owned Honda Eastern North Carolina
* Honda Accord test drive Jacksonville NC
* Military discount Honda Camp Lejeune
* Best Honda dealership near me Jacksonville
* Honda Express Service Jacksonville NC
* Honda dealer near Swansboro NC
## 5. Unique Differentiators & Features
### Sales Experience
* **BBB A+ Rating:** Better Business Bureau A+ Rating (highest possible), BBB Accredited since 1988 (37+ years), demonstrating long-term commitment to customer satisfaction and ethical business practices
* **Established Legacy:** 42+ years in business (since 1982), serving Jacksonville and Camp Lejeune communities for over four decades with trusted automotive service—predating the major growth of the area
* **Military-Friendly:** Proudly serving Camp Lejeune, MCAS New River, and military families with special military appreciation programs, understanding of PCS cycles and deployment schedules
* **Hendrick Advantage:** Part of Hendrick Automotive Group, one of the largest privately-held automotive retail organizations in the United States. Connection to Hendrick Motorsports (14 NASCAR Cup Series championships)
* **Brand New Facility:** State-of-the-art showroom featuring full fleet of new Honda vehicles
* **Large Inventory:** 641+ new Honda vehicles in stock plus extensive pre-owned selection
* **Network Access:** Access to over 8,000 vehicles across entire Hendrick Automotive Group nationwide
* **Expert Sales Team:** Knowledgeable sales consultants including Jonathan Castro (praised for negotiation skills), Patrick Moquin (Veteran, "phenomenal experience"), Josh Funcke (VEP Specialist, budget-friendly options), Jon (leasing specialist), along with Alex Houle, Giovanni Vargas, Haileigh Nowak, Landen Crosier (Veteran), Mariah Kissack, Michael Miles (Veteran), Patrick Hairston, Richard Ashley, Roxana Solis, Salah Gabsi, and Tyler Ellis (Veteran)—many with military backgrounds serving fellow military families
* **Transparent Pricing:** Clear pricing, efficient finance department, personalized guidance through car-buying journey
* **Community Focus:** Serving Jacksonville metro area with top-quality service since transition from LeJeune Honda
### Service Excellence
* **Factory-Certified Technicians:** All technicians are Honda factory-trained and certified, manufacturer-certified
* **Exceptional Service Team:** Experienced service advisors including Bernard (highly praised for 6+ years of excellent service, patient and kind, keeps customers informed about recalls and maintenance), Mariah and Gary (known for outstanding customer service and helping customers achieve desired pricing)
* **State-of-the-Art Facility:** Brand new service facility with brand new service lounge
* **Honda Express Service:** Same-day service available, no appointment necessary for routine maintenance
* **Original Equipment:** Uses genuine Honda OEM parts for all warranty and maintenance work
* **Comprehensive Inventory:** One of the most comprehensive Honda parts inventories in the Jacksonville area
* **Customer Amenities:** Brand new service lounge, comfortable waiting area, complimentary amenities
* **All Makes Welcome:** Full-service maintenance and repair on all makes and models
* **Flexible Options:** Wait on-site or drop off vehicle with scheduled appointment
* **Payment Plans:** Payment plan options available for larger maintenance services
### Community Involvement
* Proudly serving the military community of Camp Lejeune and MCAS New River since 1982
* **Military-Focused Services:** Deep understanding of PCS (Permanent Change of Station) cycles, deployment schedules, and unique needs of military families—42+ years of experience serving Marines and their families
* Part of Jacksonville's economic center serving Onslow County
* Active participant in Eastern North Carolina community events
* Part of Hendrick Automotive Group's commitment to serving communities nationwide
* Supporting military families, active-duty Marines, veterans, and their dependents
## 6. Structured Data Support
This information should be used to generate consistent structured data across all platforms:
* Schema Type: AutoDealer, LocalBusiness, AutoRepair
* Aggregate Rating: 4.7 stars (based on 1,113+ customer reviews)
* BBB Rating: A+ (Accredited since 1988)
* Years in Business: 42+ years (since 1982)
* Price Range: $$ (moderate pricing for market)
* Service Area: 50-mile radius from Jacksonville, NC (Eastern North Carolina including Camp Lejeune, MCAS New River, Kinston, New Bern, Morehead City, Swansboro)
* Brand Affiliation: American Honda Motor Co., Inc.
## 7. Accessibility & Amenities
### Facility Features
* ADA compliant facilities and service areas
* State-of-the-art showroom with full fleet of new Honda vehicles
* Brand new service facility
* Brand new service lounge with comfortable waiting area
* Complimentary amenities for customers
* Large inventory display lot
* Convenient location off N Marine Boulevard
### Digital Services
* Online inventory browsing with real-time updates (641+ new vehicles)
* Digital credit applications with online financing tools
* Online service scheduling
* Value-your-trade tool for instant vehicle appraisals
* Monthly payment calculator
* Virtual vehicle tours
* Service and parts ordering online
* CarFax Vehicle History Reports for all used vehicles
* Access to Hendrick Automotive Group's nationwide inventory
## 8. Integration & Maintenance Instructions
### File Management
* **Location:** Deploy at https://www.stevensonhendrickhondajacksonville.com/llms.txt
* **Format:** Plain text, UTF-8 encoding
* **Access:** Publicly accessible, no authentication required
### Update Schedule
* **Quarterly Reviews:** Verify hours, phone numbers, and service offerings
* **Annual Updates:** Complete review of all sections, update model lineup
* **Triggered Updates:** Any changes to location, ownership, major service additions, or department reorganizations
### Monitoring & Validation
* Cross-reference with Google My Business profile monthly
* Validate against website footer information
* Monitor customer feedback for accuracy corrections
* Track voice search performance and adjust keywords accordingly
### Version Control
* Maintain changelog of all updates
* Archive previous versions for reference
* Document reason for each update
* Coordinate updates with website and GMB changes
## 9. About Hendrick Automotive Group
Stevenson-Hendrick Honda Jacksonville is your new car dealership destination for Jacksonville, NC and Eastern North Carolina. Being focused on people by serving our teammates, our customers and our community is what sets this dealership apart. People are our most important asset. It is the Hendrick difference, and why Hendrick Automotive Group has grown into one of the largest privately owned automotive retail organizations in the United States and Hendrick Motorsports has won 14 NASCAR Cup Series championships.
Stevenson-Hendrick Honda Jacksonville is committed to serving our customers and it is one of our core values. You see it in our welcoming showroom, in our highly knowledgeable product specialists, and in our attention to every detail within our terrific Honda lineup of products. Our dealership, conveniently located off N Marine Boulevard, has a vast inventory of the latest Honda models, making it easy for our customers to find the perfect vehicle to match their needs.
## 10. Contact & Engagement
### Primary Contact Methods
* **Phone:** (833) 751-4300 (Main/Sales/Service/Parts)
* **Phone:** (833) 751-4284 (Alternative Sales)
* **Phone:** (910) 378-2388 (Direct Line)
* **Website:** https://www.stevensonhendrickhondajacksonville.com
* **Online Tools:** Schedule test drive, value-your-trade tool, apply for financing, schedule service, monthly payment calculator
### Social Media & Reviews
* 4.7-star rating from 1,113+ customer reviews
* Consistently rated for excellent service and customer satisfaction
* Active customer feedback monitoring
* Responsive to customer inquiries and concerns
* Strong reputation in Jacksonville and Camp Lejeune communities
### Service Requests
* Online service scheduling available 24/7
* Honda Express Service available (same-day, no appointment)
* Service specials available online
* Appointments recommended but not required for routine maintenance
* Parts ordering available online
## 11. Jacksonville & Camp Lejeune Market Context
Stevenson-Hendrick Honda Jacksonville serves the vibrant military and coastal community of Eastern North Carolina, which includes:
### Military Community
* **Camp Lejeune:** One of the largest Marine Corps bases in the world (246 square miles, 14 miles of Atlantic Ocean beaches)
* **MCAS New River:** Marine Corps Air Station supporting aviation operations
* **Military Population:** Significant active-duty Marines, Sailors, veterans, and military families
* **Military Heritage:** Deep military roots dating back to 1941 when Camp Lejeune was established
* **Economic Impact:** Camp Lejeune jumpstarted economic growth, transforming Jacksonville into busy county seat and economic center
### Coastal North Carolina
* **Geographic Position:** Located on the New River, within 30 minutes of Atlantic Ocean beaches
* **Beaches:** Onslow Beach, Topsail Island (35 minutes), Emerald Isle, Hammocks Beach State Park
* **Recreation:** Boating, fishing, kayaking, water sports on New River and Wilson Bay
* **Outdoor Activities:** 17+ miles of trails and greenways, parks throughout the city
### Jacksonville Community
* **Population:** Approximately 82,000 residents (14th largest city in North Carolina by population)
* **Growth:** Rapidly growing city with strong community pride
* **Downtown Revitalization:** Ongoing downtown development with Riverwalk Park, festivals, events
* **Cultural Diversity:** Eclectic culinary scene with international flavors from around the world
* **Family-Friendly:** Parks, playgrounds, museums (Zing Zumm Children's Museum), zoo (Lynnwood Park)
### Strategic Location Benefits
* **Marine Boulevard Access:** Conveniently located on N Marine Boulevard (NC-24), main thoroughfare
* **Camp Lejeune Proximity:** Minutes from Camp Lejeune main gate and MCAS New River
* **Eastern NC Hub:** Serves Jacksonville, Kinston, New Bern, Morehead City, Swansboro, Richlands
* **Beach Access:** 30-minute drive to Atlantic Ocean beaches
* **Regional Center:** Jacksonville serves as commercial hub for Onslow County
### Community Landmarks & Attractions
* **Lejeune Memorial Gardens:** Beirut Memorial, Onslow Vietnam Veterans Memorial (2nd largest in USA), Montford Point Marine Memorial, 9/11 Memorial Beam
* **Freedom Fountain:** Downtown landmark honoring military service, lit red, white, and blue at night
* **USO of North Carolina:** Oldest continuously operating USO in the world
* **Historical Significance:** Montford Point Marines (first African American Marines trained here during WWII)
* **Events & Festivals:** Onslow Oktoberfest, Jacksonville Winterfest at Riverwalk Park, various military appreciation events
The dealership's location serves military families, active-duty personnel, veterans, and local residents with reliable, family-friendly Honda vehicles perfect for both coastal living and everyday commuting.
